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ServiceShield IT
2-2-1 Block section

Hardly any break-in is clever. Most of them are simply overdue.

Whichever machine let somebody in was almost always running a version of something that got fixed months earlier. Fleet work is the unglamorous business of making sure that never describes yours: patched, inventoried, filtered, and reachable the moment a fix is wanted.

N-able N-sightAddigyZimperium
Levers here4
PlantN-sight, Addigy, Zimperium
UnitOne device
DeskFortify 24x7, at any hour

One agent carrying the ordinary work

N-able N-sight takes the watching, then patching, then scripting, then remote hands, while the filtering lever rides that same agent instead of turning up as a box for the wall. For a small firm that matters: fewer things to fit, fewer things to renew, and one place that knows the condition of every machine.

Patching runs around your trading rather than around ours. A shop does not want a reboot at eleven on a Saturday and a workshop does not want one mid run, so the windows get agreed instead of assumed.

One place that knows the condition of every machine, rather than four consoles and a guess.

Apple hardware, plus the phones nobody manages

Mac estates inside small firms go unmanaged by accident. Somebody bought a Mac, then three more, and none of them ever enrolled anywhere. Addigy settles that: profiles held, software delivered, compliance visible, and a device that can be dealt with once its owner leaves.

A phone reads the same mail as the desktop and gets none of the attention. Zimperium runs on the handset, judging applications, links and networks right there, and it keeps working while the device sits on somebody else's network a long way off.

2-1 Levers in machines and handsets

What each one does, and what it costs

Rates are lifted live from billing while this page loads. Whatever you send to the sheet sits waiting while you read on.

Fortify-RMMLever

Remote Monitoring and Management

N-able N-sight: watching and patching, scripting, remote hands

The unglamorous lever that quietly closes most of the ways in. An unpatched machine is not a sophisticated problem, it is an overdue one, and this is the agent that stops the overdue heap growing while everybody is busy.

  • Condition, inventory and patch position for Windows, Mac and Linux machines.
  • Mobile management for tablets and phones enrolled through the same console.
  • Scripting and remote hands, so a fix needs nobody driving out to the premises.
  • Patch approvals timetabled around your trading hours in place of ours.
Cleared forWindows, Mac and Linux machines, with mobile enrolled too
ProtectsPatch position, condition and inventory of a managed machine
Held untilThe agent is fitted and the machine is checking in
Signalled byN-able N-sight
Confirmed byPatch history and check-in history, kept per machine
Readingper managed device
monthly, settled ahead of the period
QTY
Fortify-RMM-DNSLever

Web and DNS Filtering

N-able N-sight web protection, carried by the agent already fitted

Filtering rides the agent already fitted, so there is no box for the wall and nothing to re-point when somebody takes a laptop home. Most of what a person clicks never gets as far as resolving.

  • Category filtering and blocklists that follow a machine off the premises.
  • Bandwidth visibility, which is normally how you discover what really gets used.
  • No appliance, no change to the network, no second agent to keep alive.
  • Blocked requests reported per machine, so an argument gets settled from a record.
Cleared forMachines already carrying the N-sight agent
ProtectsWhatever a browser on that machine may resolve and reach
Held untilA filtering policy has been set to suit how you trade
Signalled byN-able N-sight web protection
Confirmed byReporting on blocked requests, held machine by machine
Readingper managed device
monthly, settled ahead of the period
QTY
Fortify-ControlLever

Apple Fleet Management

Addigy configuration and compliance across Mac and iOS

Mac estates in small firms end up unmanaged by accident rather than by decision. Addigy ends that: settings held rather than politely requested, software delivered, compliance visible per device, and kit that can be handled once the person carrying it leaves.

  • Configuration profiles held in place instead of politely requested.
  • Software delivered and updated with nobody sitting at the machine.
  • Compliance readable per device in place of being assumed.
  • Enrolment through Apple Business Manager wherever you have that set up.
Cleared forHardware running macOS or iOS
ProtectsConfiguration, compliance and enrolment position of Apple kit
Held untilEnrolment is done, by Apple Business Manager or by hand
Signalled byAddigy
Confirmed byCompliance readable per device at whatever hour you look
Readingper Apple device
monthly, settled ahead of the period
QTY
Fortify-MobileLever

Mobile Threat Defense

Zimperium, resident on the handset

A phone reads the same mail as the desktop and gets none of the same attention. Zimperium runs on the device, judges applications, links and networks there, and carries on working while the handset sits on a cafe network hundreds of miles from your office.

  • Hostile and risky applications picked out on the device itself.
  • Phishing links caught inside whichever application opened them.
  • Unfriendly and badly configured networks flagged while the handset is on them.
  • Takes Android and iOS alike, company owned or personally owned but enrolled.
Cleared forHandsets and tablets on Android or iOS
ProtectsThe handset, against hostile applications, links and networks
Held untilSomebody installs the application and accepts it
Signalled byZimperium, down on the device itself
Confirmed byDetections raised and recorded against each handset
Readingper mobile device
monthly, settled ahead of the period
QTY
6 Obstruction danger

Where cover ends in this section

Fleet work strips out a large share of ordinary risk. It is not a security desk, and nothing here suggests it is.

  • Patching does not detect. A thoroughly patched machine can still be attacked, and these levers will not tell you it was. Watching for that behaviour lives in the detection section.
  • Filtering works from names and categories. A great deal of what people click never resolves. Content inside an encrypted session goes unread, and somebody determined will find a way round any filter ever built.
  • Managed means enrolled. Kit that has not enrolled is unpatched, uninventoried, unfiltered and uncounted. Contractor hardware and personal machines sit outside unless you enrol them.
  • Buying and replacing hardware is not ours. These levers manage machines. Purchasing, warranty claims, and the decision to retire a seven year old laptop stay with you, although we will say plainly when one ought to go.
  • Handset cover needs the person to accept it. The handset lever runs on the device, so somebody has to install it and leave it installed. Where the phone is personally owned that becomes a conversation instead of a setting.
LEVER 01

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