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ServiceShield IT
2-1 Block section

Code is running on all of it. Who is watching the block?

This is not a dashboard somebody expects you to keep glancing at. Three things arrive with every lever below. An agent that grasps the conduct of a process. A layer reading the agent alongside everything else moving on your estate. And a human being on duty who settles matters at four in the morning when a bell rings.

SentinelOneFluencyStaffed desk
Levers here6
PlantSentinelOne + Fluency
UnitEndpoint or node
DeskFortify 24x7, at any hour

What the agent actually studies

Recognising a known bad file stopped being sufficient years back. What SentinelOne does instead is model conduct on the machine: which children a process started, which files got opened, which addresses it reached toward, and whether the shape of all that resembles encryption, hoarding, or somebody moving softly across a network. None of this needs a connection, so a laptop on a train and a spare box under a bench are judged the same way.

Fluency then puts those reports beside everything else: sign-ins with the country they came from, what mail did, what the network saw, and logs from tools already on your books. A thing arriving at our desk therefore arrives with its surroundings attached, which is precisely the distance between being informed and being assisted.

A thing arriving at our desk arrives with its surroundings attached.

Picking a grade

The plain detection lever sorts and advises. The extended lever throws the net wider, so a peculiar sign-in raised in one country and an unusual process running on a machine elsewhere stop sitting in two windows as two separate oddities. The response grade goes further, containing and then reversing, and that grade is the one to hold when a bell rings at two on a Sunday.

Levers for cluster nodes stand on their own. A node behaves nothing like a laptop, the agent works differently on it, and quietly counting nodes as endpoints would put a false figure on your invoice. Count nodes. Never count pods.

2-1 Levers in detection and the desk

What each one does, and what it costs

Rates are lifted live from billing while this page loads. Whatever you send to the sheet sits waiting while you read on.

Fortify-MDRLever

Managed Detection and Response

SentinelOne down on the box, Fluency a layer up, analysts on watch

Conduct is modelled on the endpoint itself, and a staffed desk works whatever the agent raises. What you receive is a ruling with a recommendation on it, never a chart somebody hopes you will interpret before breakfast.

  • A single agent takes Windows, macOS and Linux, still ruling after the network drops.
  • Sorting, digging and escalation are all done at the desk Fortify 24x7 staffs.
  • Every case leaves a history your register will show you whenever you ask.
Cleared forWindows, macOS and Linux endpoints
ProtectsThe box itself, its running processes, and files those touch
Held untilAn agent is on the machine and the machine has enrolled
Signalled bySentinelOne, with Fluency correlating a layer up
Confirmed byCase history held in the register, worked at our desk
Readingper protected endpoint
monthly, settled ahead of the period
QTY
Fortify-XDRLever

Extended Detection Across Layers

SentinelOne, with Fluency widening the view across your sources

Everything the plain lever does, with the horizon pushed out, so that an unfamiliar sign-in raised in one place and an unfamiliar process running in another cease to be two curiosities filed in two windows.

  • Identity, mail and network events are read beside the endpoint rather than apart from it.
  • History is retained by Fluency, so a question asked next month still finds something to answer it.
  • One case turns up naming every source that agreed, in place of four separate pings.
Cleared forEndpoints, alongside identity, mail and network feeds
ProtectsThe box, plus whichever accounts can get at it
Held untilFeeds are plumbed in and the agent is reporting
Signalled bySentinelOne, widened out by Fluency across sources
Confirmed byCorrelated cases naming each feed that agreed
Readingper protected endpoint
monthly, settled ahead of the period
QTY
Fortify-XDR+Lever

Extended Detection with Response

SentinelOne Complete, correlated by Fluency, cleared to act

This is the grade that acts. Once something is convicted the agent shuts the machine off from the rest and puts back what the process altered, which beats a telephone call asking permission in the small hours of a Sunday.

  • Containment and reversal run on supported platforms without waiting for a person.
  • Which actions may run unattended is settled by you beforehand, and written down.
  • Each automatic action leaves behind a record of what ran and what triggered it.
Cleared forWindows, macOS and Linux endpoints, acting unattended
ProtectsThe box, contained and reversed wherever a platform allows it
Held untilYou have settled which actions may run with nobody watching
Signalled bySentinelOne Complete, correlated by Fluency
Confirmed byA record naming what ran, at what hour, and on what evidence
Readingper protected endpoint
monthly, settled ahead of the period
QTY
Fortify-MDR-K8Lever

Managed Detection, Kubernetes Node

SentinelOne on the node, Fluency above it, analyst sorting

A node has nothing in common with a laptop. The agent behaves otherwise, workloads shift about, and rolling nodes in with endpoints would quietly print an untruth on your invoice. Count the nodes. Pods never come into it.

  • Process and container conduct watched at node level right across the cluster.
  • Sorting and escalation handled by whichever desk already covers your endpoints.
  • Priced by node, which is a figure you can go and count for yourself.
Cleared forWorker nodes and control plane nodes in a cluster
ProtectsConduct of processes and containers, judged at node level
Held untilThe node agent has gone out across the cluster
Signalled bySentinelOne, with Fluency correlating a layer up
Confirmed byNode cases raised and worked at our own desk
Readingper Kubernetes node
monthly, settled ahead of the period
QTY
Fortify-XDR-K8Lever

Extended Detection, Kubernetes Node

SentinelOne Complete running on the node, with Fluency correlating

Node telemetry read against everything else you feed in. A container doing something odd means one thing alone, and quite another once you notice the account that deployed it signed in from an unfamiliar place an hour earlier.

  • Node events tied to identity, mail and network sources in a single place.
  • Retention sits with Fluency, so an investigation can look backwards as well as forwards.
  • Counted by node still, on the footing the plain grade uses.
Cleared forCluster nodes, read beside whatever else you plumb in
ProtectsNode conduct, tied to identity and network events around it
Held untilThe cluster is enrolled and feeds reach Fluency
Signalled bySentinelOne Complete, correlated by Fluency
Confirmed byCases naming the node together with events surrounding it
Readingper Kubernetes node
monthly, settled ahead of the period
QTY
Fortify-XDR+K8Lever

Response Tier, Kubernetes Node

SentinelOne Complete on the node, cleared to act

The response grade applied to cluster nodes. Conviction brings containment at node level, under a policy you have signed off, because arming an automatic action against production is not a thing anybody should do casually.

  • Containment at node level on conviction, under a policy that is agreed first.
  • That policy gets written before anything is armed, and it stays yours to alter.
  • One action log per node, readable afterwards instead of described to you.
Cleared forCluster nodes, with unattended action allowed
ProtectsWorkloads at node level, shut off once something is convicted
Held untilA response policy for the cluster is agreed in writing
Signalled bySentinelOne Complete, running on the node
Confirmed byOne action log per node, readable after the event
Readingper Kubernetes node
monthly, settled ahead of the period
QTY
6 Obstruction danger

Where cover ends in this section

As a control this is excellent. Mistake it for a guarantee and it is worth nothing at all. Below is what these six levers cannot reach, put plainly so you can judge what else the business needs.

  • Noticing is not preventing. An agent picking out an intrusion is reporting one that has already begun. Speed of what follows is the thing being purchased. No firm anywhere sells an undertaking that nothing will ever start.
  • Software built to your order goes unexamined. A fault in the booking system somebody wrote for you is invisible to anything running on an endpoint. Testing that belongs to different specialists doing different work, and we will hand you their names rather than let a page here imply otherwise.
  • Kit without an agent yields nothing. Never enrolled means never observed. Such a machine appears in no investigation, throws off no telemetry, and falls outside every lever printed here, including the personal laptop somebody swears is used for one thing only.
  • Reversal is not a copy. The response grade undoes whatever a convicted process altered, wherever the platform permits that. A dead disk remains dead, and a file as it stood in March stays gone. Recovering either belongs to a separate section and a separate purchase.
  • The cluster levers reach the nodes. Cluster architecture, role bindings, how secrets are held, what admission policy permits: all of that stays yours to draw up. Opinions we will offer freely. Ownership we will not take.
LEVER 01

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